Last updated: 21 July 2026
Privacy Policy
This Privacy Policy explains how Sikawu Batuvi, with registered address at Strada Garoafei, Bucharest, Romania, processes personal data collected through this website and through direct correspondence with people enquiring about our household moving logistics services. It is written to comply with Regulation (EU) 2016/679 (the General Data Protection Regulation, "GDPR") and with Romanian Law no. 190/2018 on measures implementing the GDPR.
1. Who is responsible for your data?
Sikawu Batuvi acts as the data controller for personal data collected through this website, meaning we decide why and how such data is processed. Our contact address is Strada Garoafei, Bucharest, Romania, and questions about data protection can be sent to [email protected].
2. What personal data do we collect?
When you use the contact form, we collect the name, email address, subject and message content you provide. When a move is discussed further, we may also collect address details, an inventory of household items, and identification documents required for customs declarations. We do not knowingly collect special categories of data (such as health or biometric data) through this website.
3. What is the legal basis for processing?
We process contact form data on the basis of your consent, given when you submit the form, and on the basis of our legitimate interest in responding to enquiries. Where a move is arranged, further data such as inventory and customs details are processed to perform the resulting contract and to comply with legal obligations connected to cross-border customs declarations.
4. How long is data retained?
Enquiry data submitted through the contact form is generally retained only for as long as necessary to respond and follow up, and is deleted or anonymised after a reasonable period if no move proceeds. Data connected to a completed move, including customs and inventory records, is retained for the period required by applicable Romanian tax and customs record-keeping rules.
5. Who receives your data?
Personal data may be shared with partner carriers, customs brokers, storage facility operators and insurance underwriters described on our Our Partners page, strictly to the extent needed to carry out a specific move. We do not sell personal data, and we do not share it for third-party advertising purposes.
6. Is data transferred outside the European Economic Area?
Because our services can involve non-EU countries, customs and delivery details connected to a specific shipment may be shared with authorities or partners located outside the EEA where this is necessary to complete the move. Where such transfers occur, we rely on the safeguards recognised under Chapter V of the GDPR, such as standard contractual clauses, where applicable.
7. What rights do you have?
Under the GDPR, you have the right to request access to, correction of, or deletion of your personal data, to restrict or object to certain processing, and to receive your data in a portable format where technically feasible. Requests can be sent to [email protected]. You also have the right to lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP).
8. How is data kept secure?
We apply reasonable technical and organisational measures appropriate to the nature of the data involved, including restricted access to inventory and customs records and secure handling of correspondence. No system can be described as entirely risk-free, and we encourage you not to send highly sensitive information through unencrypted channels where avoidable.
9. How does this relate to cookies?
This website uses cookies as described in our separate Cookie Policy. Cookie-related consent choices are managed through the "Cookie preferences" link available on every page and do not affect the processing described in this Privacy Policy, which relates to information you provide directly.
10. Can this policy change?
We may update this Privacy Policy from time to time to reflect changes in our services or in applicable law. The date at the top of this page indicates when it was last revised. Continued use of this website after an update constitutes awareness of the revised policy.